Feel at home with your phone
Find a setting, make text easier to read or practise an everyday action.
Explore phone help →HELP WITH PHONES, FILES AND EMAIL
One-to-one help
with phones, files
and email.
You do not need to know all the right words. Bring the thing you want to do, and we will take it from there.
See how a session works →Try the session planner; nothing is booked.
THREE TOPICS
Pick one of
three topics.
Choose a familiar task. The example planner will show what to have ready and how the session could begin.
Give your files a place
Think through a folder structure and practise finding one saved document.
Explore file help →Get comfortable with email
Practise writing a message, checking its recipient and adding a sample file.
Explore email help →THE PEOPLE
Lena helps with phones;
Owen with files and email.
They explain each step and write it down if you want.
Lena
Phone and everyday settings
“Let us try the useful bit together.”
Owen
Files and email practice
“We can write the steps down.”
HOW IT WORKS
Three steps: topic,
preparation, outline.
Choose a topic, see what to prepare and read a simple session outline. There is no form asking for your private information.
Walk through the three steps →About the planner
No appointment is created and no personal information is sent.
What does the planner do?
The planning page changes its guidance to match your selected topic and session format. It shows a local summary, then lets you return to your choices. Reloading clears the plan.